Last week, I had the pleasure of attending an all-ages concert at local all ages venue in Boise called “The Venue” (Terrible name btw) who had touring bands Norma Jean and Stick To Your Guns headlining, along with a smaller opener, and a local band. Now these are bands that are pretty big for underground bands, and Norma Jean has reached levels of mainstream success with a grammy nomination and a billboard top 200 record. That being said, these bands have been around the block, and are well known, so you’d think if people knew about the show, they would come out, right? Well, that statement does hold some truth..but if people don’t know about it..how are they going to know to come out and support the bands and the venue?
Through out the night of the concert, I kept expecting a big burst of people to eventually come through the door, because often people don’t show up til the middle of the concert since a lot of people could care less about seeing the locals/openers. That however, wasn’t the case. Although more people did come in as the night progressed, that big burst of attendees never occurred. By the end of the night, there couldn’t have been more than 50 people or so that had payed. That is disappointing for touring musicians who travel all the way to play Boise and are only playing to a handful of people, yet when they play other cities, the venue is jam packed with people. What would cause this? Well Boise is a small city but when a smaller concert with bands having little to no mainstream recognition can draw more people, it begs you to wonder why?
I have an answer…terrible promotion. One can argue that sure once your target market hits a certain age, they might be interested in your service or product anymore; all ages concerts aren’t quite as appealing to over 21′ers in comparison to under 21′ ers, but so what? Everyone’s always aging so you’re going to have a steady stream of new customers and attendees. If you’re able to provide an exceptional service experience, they’re liable to become brand loyal and brand enthusiasts..but that is a different topic all together. I’m focusing on the promotions aspect of this situation.
The thing with “The Venue” and their promotion is that there is barely any. Posting up a flyer outside your establishment, along with posting a couple Facebook posts isn’t going to do a whole lot. You need to be more actively engaged, especially with where your target market frequents. Having recently gone to the mall, walked around downtown, been to record stores..i’ve seen no such promotional flyers for their concerts. I haven’t seen any content through Twitter or any engaging content on Facebook. There is zero incentive for people to help promote The Venue, or barely any means for people to even find out about their concerts. Just because you have a band booked doesn’t mean that that’s all that’s required of you to be successful. Now I don’t want to continue to bash on their efforts, because that isn’t the point of this post. I’m just wanting to provide evidence that they in fact have bands playing their venue that ARE popular, who people would come out to watch, but if they’re not putting themselves out there with ways to reach their target market, no one’s going to be aware, and the concert will be a failure.
Having been involved with concert/event promotion for several years, i’ve seen what works/doesn’t work and here are some tips that I think could help The Venue along with others in the similar situation move in a direction towards success.
- Post frequent updates on your events, don’t spam or irritate your network, just friendly reminders
- Create Facebook events so it’s ability to be shared with new networks is increased, and you’re able to engage with the attendees through comments
- Contact local radio/newspaper publications to alert the public on the event, since not everyone is directly connected to your network, and often, you can get away with this promotion for free
- Encourage the sharing of content, through Retweets and re-posts and provide an incentive to do so with a contest or some form of online recognition
- Create attention grabbing flyers that fit with the event and the market, no one wants to look at a boring flyer or one that looks like no time or effort was put into it
- Directly communicate with your market when you are promoting your event, it shows that you are interested in that individual attending, allows you to establish some level of a relationship, and if they have a good experience with you, they’re more likely to attend or tell their friends
- In regards to your social networks, post content that will keep your target market interested, because posting content they’re interested is going to create more web traffic and increase the chances of your event information being viewed
- Create a forum of some kind. Concert events aren’t just about music, they are a social experience. taking those relationships built offline and being able to carry them online allows the relationships to be strengthened, an increased likelihood that they’re going to continue to go to shows, and allows you the business the ability to engage with your community and get new insights and market knowledge
Not to say that these are the only things I’ve learned since being involved, but these are some major ones that definitely have the ability to take your failing or struggling concert/events and help them move toward success.
